Saturday, 23 April 2011

Cityville Error 28


Many players got loading bar stuck at 92% today with cityville error 28


first they got this “CityVille has been enhanced, please refresh your browser” pop up and once refreshed, they got that number 28 error at 92% of the loading, on any of browsers (firefox4, firefox 5 aurora, google chrome 10) and 2 laptops :
Error #28: Error calling function UserService.initUser-> can’t connect to server with dsn=mysql:host=10.104.55


cityville error 28 Cityville Error 28



how to fix error 28 in cityville ?
we must wait zynga team fix this issue at least zynga team already mark this as known issues


Miss Jenny – CityVille Super Moderator says :
Hey Citizens,
This loading issue has been reported. Thanks for your patience while it is investigated. We’ll post an update when it has been resolved.
Miss Jenny


CityVille is experiencing intermittent loading issues. Thank you for your patience as we investigate.


for more information you can post in this thread :

http://forums.zynga.com/showthread.php?t=1000616


Status: Investigating/Repairing
Issue: The loading progress bar reaches 92% then stops loading.


Some players may be experiencing loading issues this morning. The team is currently working on resolving this issue. We appreciate your patience and hope to have everyone back in game shortly.


If you would like to report your issue please provide the following:
What is your browser and version?
Have you tired using a different browser?
What is your operating system and version?
What does the loading progress bar say when it get’s stuck?
Are you always experiencing this issue when loading the game, or can you load the game sometimes?
Are you always experiencing the same issue (as in, are always getting stuck on the same %)?
When did this issue start?
Do you remember if anything else happened shortly before this issue started?
Could you please provide your facebook user ID (or profile link)?


when you load cityville today you should see this :
CityVille is experiencing intermittent loading issues. Thank you for your patience as we investigate.


Update : CityVille Loading Issues 04/21/2011
Amalia – Super Moderator
Hello City Builders,
The loading issues that were affecting some players on April 21st, 2011, should now be resolved
If you are still experiencing the issue where you cannot load past 92%, please post the requested information in the following general bug reporting thread:


http://forums.zynga.com/showthread.php?t=980788


We thank you for your patience and your continued support.
~Amalia

4 comments:

  1. i had problems the whole day already to laod my city ville the game loaded and after a minute into the game it wanted to save my city and cannot connect to the server now after about 6 times of trying to play it finally got stuck on 94% with error #28 please help

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  2. Well i have Mozilla Firefox && this error pops up every time i try to collect from my Pet Shop... its driving me crazy. every once in a while it'll let me collect without problems but usually not. FIX IT ASAP PLEASE

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  3. I am having the same issue please help

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  4. dear,, my cityville get error #2034, the loading bar stuck at 85%, what can i do to solve it, tell me please

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